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Broadband Glossary

2G – short for ‘Second Generation’ wireless telephony technology A digital mobile communications standard allowing for voice calls and limited data transmission. The name given to original GSM, CDMA, and TDMA networks. It uses the spectrum more efficiently than analog (1G) systems and offers digital encryption of conversations. 2G networks introduced data services for mobiles starting with SMS. 3G Broadband – short for ‘Third Generation’ wireless telephony technology It...

Find best broadband plans using Plan Selector

Wish to find a broadband plan that’s best suited for your needs? We can help you choose the right plan as per your budget and usage or speed. Just follow the simple steps below -     On home page click on ‘Plan selector’ under the ‘Broadband Plans’ menu Select the city where you need the connection.     Select your monthly budget: Click ‘Show plans’ to view all the plans within your budget or click ‘Continue’ for more filters Select speed...

Troubleshooting common login error messages

We have prepared a quick guide to help you understand and troubleshoot the error messages while trying to login – 1. Authentication failed. Reason [Incorrect Username or Password] Description: This error message appears when a wrong username and/or password is entered. Solution: Ensure you have entered correct username and password. In case you have forgotten your password, reset the same by following this step by step guide. 2. Authentication failed. Reason [Login failed, maximum...

Wi-Fi: A hassle free alternative to Wired Internet

The Internet is everywhere, from being just a PC technology few years ago, it has moved to many internet enabled devices used on a daily basis. Internet has inspired product innovations in devices such as Tablets, Smartphone’s & Smart TV’s and many new lifestyle utilities like Home Automation, Digital Cameras, etc. A major driving force behind these innovations has been a technology that we all know as Wi-Fi. What is Wi-Fi? It is an indoor internet access technology that...

Ten tips to protect your personal information onli...

We are spending a lot of time on downloading content, making online transactions, social networking or surfing, where we are giving out a lot of personal information. We need to be pro-active about our online personal security. Find below our top ten tips to get you started. Here are some useful tips to stay protected and secure online: 1. Keep your computer secure: Invest in trusted security software to protect you from viruses, spyware, adware, hackers, unwanted emails, phishing,...

Want to change your plan?

Does your current broadband plan meet your usage requirement? Is slow broadband speed giving you tough time? Are you afraid to watch HD movies online because of your low GB limit? Whether you are heavy, medium or light user – a right plan suiting your requirement will get you the most out of your internet connection. If you are a Tikona subscriber you can change your plan by following the steps below - • Call up Tikona care @ 1-800-20-94276 and speak to our executive        ...

Beware of Phishing sites

What is phishing? It is a fraudulent attempt, usually made through email, to steal your personal information. Phishing emails usually appear to come from a well-known organization and ask for your personal information — such as login ID, passwords etc. It has been observed that unsuspecting tikona users are inadvertently sharing their user ID and password on Phishing sites looking that look similar to tikona login page. Typically, such sites promise increase in tikona speeds or...

New broadband plans from Tikona

Who doesn’t enjoy watching movies/video in High Definition (HD), with 5.1 digital surround sound streaming live on the internet? With the available high quality audio & video data content on the internet, the need is to have a faster & always-on connection, isn’t it? The quality of connection would depend on speed and GB, with the plan that you opt for. A crucial fact to remember is that a high speed broadband is worthy with enough bundled GBs. Imagine exhausting all your...

Configuring mobile device for Tikona connection

Configuring your Mobile device for Tikona connection is simple. Just follow the instructions below - Note: If you are using a personal Wi-Fi router, the below settings are not valid. For the same ensure that settings are as per Personal Router Configuration. Ensure the following before you start configuration. 1. Your Mobile device is Wi-Fi enabled 2. It supports 802.1x, WPA2 Enterprise security feature. Now go to settings section of your Mobile and set up the following parameters...

First Demo Then Pay

Here is one of a kind opportunity to experience our service. Tikona brings you ‘First demo, Then Pay’ feature. The service delivery involves three easy steps: Step 1 – Order Call the Tikona Sales support on 1800-209-0044 and book your order in a matter of minutes! Alternatively, book your order online by visiting this link. Here you have the option of clicking on ‘Ask for sales visit’ and arrange for a sales visit directly or select a plan and click on ‘Continue...