Troubleshooting common login error messages

We have prepared a quick guide to help you understand and troubleshoot the error messages while trying to login – 1. Authentication failed. Reason [Incorrect Username or Password] Description: This error message appears when a wrong username and/or password is entered. Solution: Ensure you have entered correct username and password. In case you have forgotten your password, reset the same by following this step by step guide. 2. Authentication failed. Reason [Login failed, maximum...

Want to change your plan?

Does your current broadband plan meet your usage requirement? Is slow broadband speed giving you tough time? Are you afraid to watch HD movies online because of your low GB limit? Whether you are heavy, medium or light user – a right plan suiting your requirement will get you the most out of your internet connection. If you are a Tikona subscriber you can change your plan by following the steps below - • Call up Tikona care @ 1-800-20-94276 and speak to our executive        ...

Beware of Phishing sites

What is phishing? It is a fraudulent attempt, usually made through email, to steal your personal information. Phishing emails usually appear to come from a well-known organization and ask for your personal information — such as login ID, passwords etc. It has been observed that unsuspecting tikona users are inadvertently sharing their user ID and password on Phishing sites looking that look similar to tikona login page. Typically, such sites promise increase in tikona speeds or...

New broadband plans from Tikona

Who doesn’t enjoy watching movies/video in High Definition (HD), with 5.1 digital surround sound streaming live on the internet? With the available high quality audio & video data content on the internet, the need is to have a faster & always-on connection, isn’t it? The quality of connection would depend on speed and GB, with the plan that you opt for. A crucial fact to remember is that a high speed broadband is worthy with enough bundled GBs. Imagine exhausting all your...

Configuring mobile device for Tikona connection

Configuring your Mobile device for Tikona connection is simple. Just follow the instructions below - Note: If you are using a personal Wi-Fi router, the below settings are not valid. For the same ensure that settings are as per Personal Router Configuration. Ensure the following before you start configuration. 1. Your Mobile device is Wi-Fi enabled 2. It supports 802.1x, WPA2 Enterprise security feature. Now go to settings section of your Mobile and set up the following parameters...
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