Troubleshooting common login error messages

We have prepared a quick guide to help you understand and troubleshoot the error messages while trying to login – 1. Authentication failed. Reason [Incorrect Username or Password] Description: This error message appears when a wrong username and/or password is entered. Solution: Ensure you have entered correct username and password. In case you have forgotten your password, reset the same by following this step by step guide. 2. Authentication failed. Reason [Login failed, maximum...

Want to change your plan?

Does your current broadband plan meet your usage requirement? Is slow broadband speed giving you tough time? Are you afraid to watch HD movies online because of your low GB limit? Whether you are heavy, medium or light user – a right plan suiting your requirement will get you the most out of your internet connection. If you are a Tikona subscriber you can change your plan by following the steps below - • Call up Tikona care @ 1-800-20-94276 and speak to our executive        ...
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